Privacy Policy

PRIVACY POLICY AND PROCESSING OF PERSONAL DATA

The objective of this Privacy policy is to inform you of the conditions of the processing of the personal data of your ownership that you provide us through the electronic forms on this website.

We collect and use personal data only to the extent necessary to provide our products, services and websites to you (collectively, our “Services”).

Company responsible for processing personal data:

Emotional Commerce and Marketing SL

Avenida de Portugal 22, Tui

36700, Pontevedra

CIF: B-94.155.561

Email address: privacidad@nutridos.com

1- Purposes of the treatment and legal basis thereof:

A. Manage and develop the registration on the web. Registration will involve the creation of profiles of the user's navigation on the web. Said profiling consists of the use of the customer's personal data and browsing information such as the products viewed or added to the basket, the sections of the website visited, the location to evaluate their preferences and/or personal interests with the objective of offering you the contents of the website, offers, services and products appropriate to your profile.

B. Manage and develop the online purchase. We use the client's personal information to C. Respond to queries, doubts raised or any request made by the user on the Nutridos website, in any of the contact forms made available.

C. Send offers, promotions, gifts, raffles and valuable news via email or telephone, with prior consent and unless otherwise indicated or the user objects or revokes their consent. These communications will be made by Nutridos, and will be related to its products and services, or by its collaborators or suppliers with whom it has reached an agreement. The sending of this information will involve the creation of user profiles, which consists of using personal data, the history of their purchases if applicable, as well as web browsing information to evaluate certain aspects.

D. Manage the alert service to inform that a certain product is available on the web.

E. Comply with legally established obligations.

Legal basis: The processing of this information is justified as follows:

The execution of the commercial or contractual relationship with the requester of the information or service (provision of services) in accordance with their explicit request by providing the data in the form and sending the request to obtain the information or service.

• Compliance with the contract or commercial conditions of the service that will be detailed in each case.
• Process and deliver your order, and inform you by email of the status of your order.
• Legitimate interest of society in evaluating the quality of its products and services.

2 – Recipients of the data: Who is it intended for and for what purpose?

Your contact information will be transferred to the transport company to deliver the order, and your billing information will be transferred to our tax consultancy in charge of tax treatment. Web developers and the company that hosts us on their servers will also have access. All of them have regularized access to this data with us for the purpose exclusively described here. They will not be sent to any other third party for processing, except legal obligations.

3 – International transfers of personal data – Is your personal data transferred outside the European Union?

It is not planned to carry out international transfers of personal data outside the European Union for the provision of the services identified in this privacy policy.

4 – Period of processing of personal data. How long do we keep your personal data?

The period during which Comercio y Marketing Emocional SL will keep your personal data is determined by the purpose of the data processing, taking into account the following criteria:

• Data stored for a specific purpose will be kept for as long as necessary to achieve that purpose.

• Once the commercial or contractual relationship has concluded, your personal data will be archived for use in the event of litigation or conflict during the statutory limitation period applicable to the relevant purpose.
• Subsequently, your data will be anonymized or deleted.

5 – Existence, or not, of automated decisions regarding the processing of personal data

The treatments carried out by Comercio y Marketing Emocional SL do not have automated decisions regarding personal data.

6 – Rights regarding the processing of personal data. What rights does the data owner have and how can they exercise them?

These rights are applicable to the extent permitted by current data protection legislation.

6.1. Rights:

The owner of personal data has the right of access, rectification, deletion, limitation of processing, the right to obtain a copy of their Personal Data to provide it to another service provider of their choice, and the right to oppose the processing of their personal data. in cases where these are processed for direct sales purposes.

You can also withdraw your previously granted consent at any time, provided that the data processing is carried out based on whether the person grants their consent.

These rights are applicable to the extent permitted by current data protection legislation.

6.2. Means to exercise these rights:

Requesting it in writing, addressed to Comercio y Marketing Emocional SL

• To your postal address: Avenida de Portugal 22, Tui, 36700, Pontevedra

• Online, at the following email address: privacy@nutridos.com

You can also exercise your right to file a complaint with the national data protection authority by sending your request to the Spanish Data Protection Agency, calle Jorge Juan, nº6, 28001 Madrid, telephone 901 100 099, website: www.agpd.es.

6.3. Commercial communications by electronic means to clients of Comercio y Marketing Emocional SL:

We remind you that, as a Client or user of the services of Comercio y Marketing Emocional SL, you have at any time the right to request the cancellation of electronic commercial communications from Comercio y Marketing Emocional SL, by communicating to privacy@nutridos.com

7 – Mandatory personal data to obtain a service.

Refusal to provide personal data that is identified as mandatory to obtain a service at the time of providing the aforementioned data will mean the impossibility of being able to provide the service, without further consequences.

8 – Responsibility of the user who provides personal data.

The user of the Comercio y Marketing Emocional SL website who provides personal data is responsible for providing data of his or her ownership and for being of legal age.